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LECP 224: Ensure customer care charters address the needs of marginalised communities and persons
Action 56
with disabilities
Remove barriers to participation and provide more opportunities for the continued involvement of people
Link to NPAS as they age in all aspects of cultural , economic and social life in their communities according to their
needs, preferences and capacities

Local Measure/
Indicator • Charters developed and inclusive

Lead Body LCDC

Support Agencies NDA

Timeline 2016 - 2022

Address and prioritise health literacy in developing future policy, educational and information
HI Outcome
interventions

LECP 225: Ensure that Libraries support social and cultural cohesion and inclusion where people can
Action 57
exercise their democratic right to information, ideas and knowledge
Remove barriers to participation and provide more opportunities for the continued involvement of people
Link to NPAS as they age in all aspects of cultural , economic and social life in their communities according to their
needs, preferences and capacities

• Library facilities upgraded to include large scale multi-functional buildings with interconnecting
Local Measure/
Indicator supports
• No., variety and accessibility of programmes available in libraries

Lead Body LLS

Support Agencies LMETB / LLP / AFA / Local Schools / Community Groups

Timeline 2016 - 2022

Address and prioritise health literacy in developing future policy, educational and information
HI Outcome
interventions
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